Technical Requirements to use GoNoodle

GoNoodle is designed to be easy to use and quick to set up, but you may need to meet a few basic requirements first.

Having Trouble

If you are having trouble using GoNoodle, skim this document to ensure you meet all of our minimum requirements.  This article can also be a useful resource to share with your IT department if we suspect a network block.

Requirements

GoNoodle is designed for use in the average classroom. Our basic requirements include:

  • A computer that runs a modern browser and updated Flash.
  • A broadband internet connection without network blocks.
  • A screen that all students can see (e.g., a projector, interactive whiteboard, or big monitor)

Supported Browsers

GoNoodle is designed for use with the following browsers:

  • Google Chrome 56 and above
  • Internet Explorer 11 and Edge
  • Firefox 49 and above
  • Safari 9 and above

We recommend using the most up to date version of your browser (and enabling auto-updates) for the best experience. If you're out of date, update your browser or switch to an alternative. We like Google Chrome. The four major browsers (and their updates) are free.

Cookies and Adblocks

To use GoNoodle, you must have cookies enabled in your browser.

Turn off or disable all ad-blocking software.  Read more about AdBlock  This support article describes how to disable Adblock.

Multimedia

Video, games, and other multimedia at GoNoodle require the use of Adobe Flash Player. We recommended always updating to the newest version. To get the latest version of Adobe Flash Player at no cost, please visit the Adobe Flash site.

If you are using an updated Adobe Flash Player and still cannot view videos or other multimedia, your network firewall may block Flash or our video content. See Network Settings below.

Bandwidth

A high speed internet connection is required to access and stream multimedia at GoNoodle.com. We recommend a connection of 5 megabits per second or higher for the best performance. To test your internet connection speed, visit https://fast.com.

Network Settings

If your network settings block access to some of the domains we use on GoNoodle, you may not be able to access all our video or media content. If you meet the requirements listed above and still cannot access content, contact your IT department and ask that they whitelist the following domains on your school's network.

Domains Related to the GoNoodle Application and Assets:

  • www.gonoodle.com
  • app.gonoodle.com
  • api.gonoodle.com
  • d2gpwxvggv1yto.cloudfront.net
  • d10yxps77g0gdr.cloudfront.net
  • code.createjs.com
  • use.typekit.net
  • djtflbt20bdde.cloudfront.net

Domains Related to the GoNoodle Video Player, Video Streaming, and Time Tracking in GoNoodle Application:

  • players.brightcove.net
  • vjs.zencdn.net
  • edge.api.brightcove.com
  • metrics.brightcove.com
  • secure.brightcove.com
  • bcsecure01-a.akamaihd.net
  • brightcove05.brightcove.com
  • uds.ak.o.brightcove.com
  • brightcove04.o.brightcove.com
  • hslsslak-a.akamaihd.net
  • brightcove05-f.akamaihd.net

Domain Related to GoNoodle Performance Analytics:

  • metrics.brightcove.com
Note: your IT department needs to whitelist the secure versions of these sites as well as the regular versions. Ask your IT department to ensure that https:// domains are also permitted. 

For any other video issues, see our article on the GoNoodle Video Player

If you're still having issues, contact us at support@gonoodle.com or click Contact Support at the top of this page.

Still need help? Contact Support Contact Support