FAQ - GoNoodle Videos on iOS

Closed Captions

To turn on closed captions on an iPhone or iPad:

1. Select the video you want to watch.
2. When the video begins, tap on the video and a status bar will appear.
3. Select CC.
4. Closed captions are now turned on.

To turn off closed captions on an iPhone or iPad:

1. While the video is playing, tap on the video and a status bar will appear.
2. Select CC. 
3. Closed captions are now turned off.

Account Management

As of December 2018,  family accounts with parent or guardian email addresses are no longer required for kids to access all GoNoodle content on our Android and iOS GoNoodle Kids apps or on GoNoodle.com.

If you have a family account, you can change your password from the settings view inside your account or from the login page. 

Follow these steps if you're in your account:

1. Click the gear icon in the top left.
2. Grab a parent and enter the code in the box. 
3. Click "Change Password" below your email address.
4. You're all set!

Follow these steps if you're on the login page:

1. Click on "Forgot Password". 
2. Enter the email address for your account. 
3. Check your email a message from GoNoodle that contains a password reset link. (Note: This link expires in 24 hours.)
4. Click the link and follow the prompts to enter a new password. 
5. You're all set!

If you have any further questions, please don't hesitate to reach out to GoNoodle Support by sending an email to support@gonoodle.com. We're here to help!