Find My Kid's Username

If your child has forgotten their username, only a parent or guardian can retrieve it. For this to work, you must have given your permission on their kid account. 

Retrieve Username

  1. Visit
  2. Add the parent's email and click next. You will receive an email with the username and a password reset link.
  3. Click the reset link in the email and create a new password, if needed. 
Note: If the kid account has not been given permission from a parent, there is no way to retrieve a forgotten username.  In this case, a new account will need to be created. 
Note: Kid accounts use a username to log in. Do not use the parent email address.